- SHIPPING & DELIVERY POLICY
At Rêve, we provide delivery of the products to any address within Dubai as well as Abu Dhabi and Ras Al-Khaimah at a reasonable fee. On the front, we deliver through our affiliated logistics partners and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely.
However, please do note that logistics and delivery charges are based on the number and volume of items or products selected during checkout. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address.
- ORDER STATUS & TRACKING
All orders placed from Sunday to Thursday (excluding public holidays) will be processed and shipped accordingly upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
Once the order has been dispatched, an email confirmation will be sent to you with details of the concerned Rêve representative, you may check and track the delivery status of your orders with them. Additional charges levied should there be a change in date, time and address or an additional charge for re-delivery should nobody be present to receive the order. Please provide your contact number under the address selected upon checkout in order for the logistics partner to contact you in case of any unforeseen circumstances.
- TAXES, DUTIES & TARIFFS
Dependent on the nature of event or order, if any cost arises in terms of tolls, taxes, duties or tariff. Additional charges to be borne by client.
- MODE OF PAYMENTS
We accept payments via VISA/MASTER credit and debit card, bank transfers and cheque. For account number and other payment details, you may refer to our Terms & Conditions